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Eligible returns of products purchased on www.wmshoe.uk should be made by mail. Items must be returned in accordance with the requirements outlined below, within 30 days from the date of delivery to a specified address which our customer service will provide. Customers need to apply through (info@wmshoe.uk) and get consent by our customer serivice. We will NOT provide any return label, and customers need to send the tracking number to our customer service by email. If customers return products to an address without our permission, we have rights to refuse the returns or refund. Corporate gifts must be returned exclusively to www.wmshoe.uk.

Please return merchandise in its original box if possible and include the provided return slip with returns instructions. Unfortunately, we cannot refund your original shipping charge, We are experiencing operational delays as a result of Covid-19; please allow extra time for processing of your return. All returns are being processed in the order in which they were received.

Exchange:  Customers should bear the return shipping fees themselves; we will re-send products to customers once we receive the products. Returned merchandise must meet the below requirements in order to be accepted for a refund.

Returns:  Customers should bear the return shipping fees themselves; we will refund(deduct the £6.99 shipping fee we paid when shipping the goods include free-shipping products) to customers once we receive the products. Returned merchandise must meet the below requirements in order to be accepted for a refund.

All items must be in original condition with original tags attached. Merchandise that has been worn, used, altered or damaged will not be accepted.

Once we receive the items and inspect them you will receive your refund. Allow up to 5 business days after receipt in our warehouse to process the refund. The refund will be applied to your original credit card or payment method. Original shipping and handling charges cannot be reimbursed.

Please note that refunds are not offered for merchandise returned after the 30-day period.

1. High-Quality Products: Wmshoe Team offer a wide range of footwear products that meet the highest standards of quality and design. All of our products are carefully selected from top manufacturers and suppliers around the world, ensuring that you get the best products for your customers.

2. Safe and Secure Transactions: Wmshoe Team understand the importance of security when it comes to online transactions. That's why we use the latest encryption technology to ensure that your payment information is safe and secure.

3. Fast and Reliable Shipping: Wmshoe Team work with leading logistics providers to ensure fast and reliable shipping of your orders. and we strive to deliver your products on time and in perfect condition.

4. Multiple Payment Options: Wmshoe Team understand that different customers have different preferences when it comes to payment. That's why we offer multiple payment options, including credit card, PayPal, to make it easy for your customers to pay for their purchases.

5. Exceptional Customer Service: Wmshoe Team pride ourselves on our exceptional customer service. Our team of experts is always ready to assist you with any questions or concerns you may have. We are committed to ensuring that you are completely satisfied with our products and services. Whether you need help with product selection, logistics, or payment, we are here to help you every step of the way.